Refund and Returns Policy

1. General Policy

At InspireGo we strive to ensure that every purchase meets your expectations. If you are not completely satisfied with a product, you may request a return or refund in accordance with the conditions set out below.

2. Eligibility for Returns

2.1. Time Frame

Requests for returns must be submitted within 30 calendar days from the date you receive the item.

2.2. Condition of Items

• Items must be unused, unaltered, and in their original packaging.
• All tags, labels, and accessories that accompanied the product must be included.
• Products that show signs of wear, damage, or missing components are not eligible for a refund.

3. Return Process

3.1. Initiating a Return

To start a return, contact our support team at [email protected] or call +1(806)737-9486. Provide your order number, the item(s) you wish to return, and the reason for the return.

3.2. Return Authorization

Our team will issue a Return Authorization (RA) number and detailed instructions for shipping the product back to us. Returns sent without an RA number will not be processed.

3.3. Shipping Costs

Customers are responsible for the cost of return shipping unless the return is due to a defect or an error on our part. We recommend using a trackable shipping service and retaining proof of shipment.

4. Refunds

4.1. Refund Method

Refunds will be issued to the original payment method used for the purchase. Credit card refunds may take 5–10 business days to appear on your statement.

4.2. Refund Amount

• Full purchase price of the returned item, excluding original shipping charges.
• If a promotional discount was applied, the refund will reflect the discounted amount you actually paid.

5. Exchanges

At this time we do not offer direct exchanges. If you prefer a different size, color, or product, please request a return for a refund and place a new order.

6. Non‑Refundable Items

• Gift cards, downloadable digital products, and personalized or custom‑made items.
• Sale items marked as “final sale.”

7. User Responsibilities

By purchasing from InspireGo, you agree to:

• Provide accurate contact and shipping information.
• Inspect the product upon receipt and report any issues within the 30‑day window.
• Follow the return instructions provided by our support team.

8. Legal Disclaimer

This Refund and Returns Policy does not affect any statutory rights you may have under applicable consumer protection laws. In the event of a conflict between this policy and local law, the latter will prevail.

9. Contact Information

If you have questions about this policy, please contact us:

• Email: [email protected]
• Phone: +1(806)737-9486
• Address: InspireGo,